Thank you for using SeeClickFix. Please provide a more accurate location of the poles/wires to better determine the owner of the utility. If possible, please upload photos that show more of the background.

This pole is right on the Northwest corner of Acacia and Sunset. There is a home on the property and it's across from another home next to the Baptist church parking lot. The photo I took is looking towards Benicia Road, standing on Sunset.

Thank you for the details. The broken wires also appear in the Google Maps image of the location from March 2015. I will contact PG&E to try to determine which utility this wire belongs to and will update this post on what I find.

Email from PG&E:

Thank you for contacting the Business Customer Service Center.
We have received your report of a disconnected wire and have scheduled a field representative to investigate the situation (refer to Field Order # 0004128379). We must have complete access to the pole and, if there are any dogs or locked gates which may prevent us from completing our investigation, please reply to this email.
You should also be aware that the electricity may be shut off if a hazardous condition is suspected at the location.
For future reference, if you are experiencing an emergency or hazardous situation, such as downed power lines or a gas leak, please contact our 24-hour Customer Service Department at 1-800-743-5000.
If you have further concerns or questions, please do not hesitate to contact us, either by replying to this message directly or by contacting our Business Customer Service Center at 1-800-468-4743, Monday through Friday 7:00am to 6:00pm. We are happy to address your concerns.
“To help us improve our service, click here to take a short survey.”
Thank you,
Business Customer Service Center
Pacific Gas & Electric Company
http://www.pge.com/business

Thank you for using SeeClickFix. Please follow up with PG&E for further updates on this issue. Refer to my previous comment for ticket # and contact information.